Business
Management Solution
Run your business from anywhere
improve productivity, increase online presence and enhance the output in infrastructure investment.
GMX BMS offers a modular cloud based system for comprehensive business management
A truly modular system.
Choose any of the features listed above (modules) to run your business efficiently. Should you require further customisations or even a new feature , GMX offers tailored development services
Increase efficiency / reduce errors
Utilizing the latest in web technologies and integration facilities, flexible and advanced business management tool ensures transactions captured in one area of the software are fully accounted for in another, eliminating the risk of manual or overlapping processes that can cause lost or doubled-up data.
Streamline inventory management
The sophisticated inventory management modules of the BMS system allows organisations to manage all inventory requirements, including planning, distribution, stock movements, pricing algorithms and full warehouse replenishment.
Enhance customer service
GMX TEC not only meets the most demanding commercial requirements but is also flexible enough to ensure outstanding customer service. The service call tracking system can take service calls and assign technicians, while the load planning module works with the fleet management and order entry modules to coordinate the loading of delivery trucks by delivery area and drop off point.
Improve financial control
We enable businesses to exercise the highest level of financial control, providing timely information on demand, to facilitate planning and manage all facets of budgeting. The BMS general ledger gives your company the data it needs to ensure survival and help maintain competitive advantage
More Sales & Customers
Customer Big Data
More Capitalization and Relations
Customer Journey Analysis
Content Marketing
Marketing Automation
Greater Satisfaction
Support Ticket Management
Customer Satisfaction Analysis
Customer Loyalty Analysis
Life Cycle Management Customer
Dissatisfaction Cause Analysis
Manage Bills & Expenses
Manage all of your expenses. Sync GMX with your bank or import statements or financial data files. You'll be able to generate reports on who owes what.
Tax Reporting
Tax Reporting Cloud is the modern tax reporting platform to improve processes, connect people, and realize synergy with existing finance systems. It's simply tax made easy.
Invoicing
Generate professional invoices in a few steps.
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Recurring invoices
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Customizable invoices
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Inventory management
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Any currency, any language
Profit & Loss
A profit and loss sheet shows business performance over a specific period of time,recording incomings and outgoings and sales income generated, including estimates of work in progress but not yet invoiced.
Balance Sheets
A balance sheet provides an easily digestible snapshot of your company’s financial situation.When you save your balance sheet in the cloud, you can allow anyone to access it remotely. Additionally, if you decide to share your balance sheet with someone and you don’t have a paper copy with you, you can simply pull up the report on your phone or laptop.
Sales / CRM
Organize, track, and nurture your leads and customers
Forecasts
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Generate sales forecast reports on demand to see projected sales and get valuable insights
on your team’s sales to date, current deals in the pipeline,
and quota. -
Identify top lead sources and allocate resources toward
your most profitable sales activities. -
Analyze your sales performance compared to previous periods,
track and improve team
productivity -
Discover the causes of lost deals,
view sales funnel conversion rates, and more.
Real Time Reporting
GMX real-time reports and analytics help you get up-to-the-minute information
The advantages
of GMX
real-time analytics
include:
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Real-time analytics and reports on demand.
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Customizable graphs, charts and presentation tools
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Custom funneling tools suit different business needs.
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Easy integration with presentation tools and office systems.
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Easiest real-time integration of different sources to streamline analysis.
Sales Teams / Targets
Work smarter, sell better, and win more deals
Quickly update accounts, access complete customer intelligence – and keep everyone in the loop to ensure you and your team are delivering the right impact in every customer conversation.
Use sales automation functionality to quickly and effectively manage your accounts
Work with colleagues on important documents, keep tabs on the competition, and easily access product and pricing information
Monitor opportunities and account performance, and provide managers with the transparency they need
Online Sales Proposals
A simpler way to deliver winning proposals to your clients.
MAXIMIZE YOUR TIME
Make sure your sales leads never go cold. Put winning proposals into the hands of your clients faster with our easy-to-use editor and reusable content library.
ORGANIZE YOUR TEAM
Go from chaos to collaboration. Team members can quickly access proposals and the content library from anywhere while you manage individual activity with roles and permissions, add comments, and keep track of it all with version history.
CLOSE 60% FASTER
Clients can view your proposal anytime, anywhere, plus our online signatures deliver 60% faster sign-off. Find out as soon as your client opens the proposal, what interests them the most, and when they sign off.
Benefits
Integrated website
Incoming calls
To expose host applications to web clients though web services, GMX can be configured to:
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Receive and parse incoming web service calls
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Execute the appropriate transactions
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Reformat and wrap that data with XML, JSON, HTML, SOAP, CSV, PDF, Word, JSON, etc.
Outgoing calls
In the outgoing direction (host-initiated web services) the mechanism is the same, just reverse.
Customer Portal
Process control
Custom-developed Virtel scenarios and scripts allow to:
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Control the logon process including invocation of RACF, ACF2, or TSS for authentication
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Activate one or several host transaction(s) per web service
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Custom-developed LE-compatible programs for data access and transformation
Presentations
Data transformation tools include:
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An integrated XML parser
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Custom-developed (HTML/JavaScript) data formatting templates
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Custom-developed data transformation programs
Website abilities
Whether you need to build a multi-tiered web application from scratch or host a static website,
GMX provides services and infrastructure that enable you to develop and deploy scalable, globally-available applications and websites.
Focus on your application and your users and let us take care of the infrastructure for you.
Manage
Enhance your sales team’s processes, productivity and pipeline visibility.
Gain Unprecedented Pipeline Visibility
GMX's intuitive user interface removes the friction from deal updates so reps and management are always able to access, analyze and collaborate on up-to-date and relevant deal data.
Prioritize Leads and Opportunities
Not all leads and opportunities are created equally. Keep your sales team focused on the highest value leads and deals through automated scoring rules informed.
Turn Customers into Advocates
GMX provides the foundation for managing relationships and delivering customer happiness at scale.
Connect
Communicate seamlessly via intelligent tools for emailing, calling and more.
Strike While the Iron's Hot
Know what your prospects are really thinking and the optimal time for outreach with comprehensive email intelligence, including email sentiment analysis and read notifications.
Focus on Customers, Not Tools
GMX includes a host of easy to use email applications so you can spend less time switching apps and searching for templates and more time with your customers.
Make Smarter Calls Faster
With GMX's built-in dialer, reps can make calls without lifting a finger. Each call is automatically logged and recorded so your team can analyze and adjust their approach.
Snap
Connect GMX to the tools you love using our robust integrations and APIs.
Get Up and Running Instantly
Seamlessly connect us to the tools you love with out-of-the-box integrations built to produce immediate results and extend the benefits of GMX across your business.
Create Flexible and Reliable Connections Whether you're working on a side project or building a major integration,
GMX APIs and SDKs provide the foundation to set your integration project up for success. You'll love working with our sync
services and pre-built code libraries.
Success
Powering Customer Success
Hit the Ground Running
Hands-on assistance with projects like process mapping and success benchmarking ensure that your
GMX implementation
goes off without a hitch.
Your Solution
GMX customizes your cloud to meet your unique sales
processes,
team structure,
integration requirements
and more.
Our 5 Steps to Success
Process Mapping
We'll work with you to define the key processes and success KPIs for your sales team.
Configuration
GMX will reflect your unique process and team structure
Analyzing Data
Wherever your data is, we'll partner with you and make sure it makes it into GMX
Team Training
We'll ensure your team is proficient with us and left with materials for ongoing training
Success
Once implementation is over, we keep in touch to ensure you're enjoying our services and its features.
Human Resources Management
Be assured of paying your workforce on time and according to global and local compensation rules. You can easily handle both simple and complex payroll needs.
Leaves / Absences
Use a flexible and
highly configurable framework
to easily manage and monitor
workforce productivity and absenteeism
HR Contracts
Make contracts faster and easier, with the help of GMX. We
offer templates, as well as,
consultancy when it comes to HR Contracts.
Staff Reviews
Create differentiated compensation programs and align rewards to performance results so you can pay for performance while reviewing your workforce.
Time sheets
Cut through the red tape of workforce management with a mobile and user-friendly platform where you can control and manage all the time schedules for projects and workforce.
Look like an Expert, Right from the start
We take care of the software so you can focus on what you know best: growing your business!
Fully Automated and Integrated with all your Business Processes
Online, Over-the-Phone and in-Person One System.
Expand your Reach through Partners
Our all-in-one platform gives you the integrations you need to run your business.
All in one Platform
B2C and B2B
You can manage multiple stores and sites, whether B2B or B2C in one platform while maintaining separate content, products and pricing. OrderTech streamlines your operations while expanding your revenues opportunities.
You can control privacy of your content to your pre-approved customers, offer special pricing groups to specific customers. In addition, through the private customers login, your can offer your customers to add items in a shopping cart, to request quotes, to pay directly online or through purchase orders for pre-selected customers. All this while streamlining operations.
Your Domain
Improve your branding and make your shop look more professional.
We setup your domain exactly how you imagine it
Sell in Multiple Markets
Translate your store's content into multiple languages. Sell in the local currency and set different shipping and taxes for different countries and regions.
24X7 Service
We're here to help with our best in class customer support.
Multiple Payment Providers
Multiple payment gateways make good economic sense
Well, it really boils down to two: globalization and economics.
3. Customer Choice
Do you want to offer multiple payment options to your customers?
Payment doesn’t have to be an either/or situation.
Pay by Card
PayPal
4. Backup, Fail Safe & Overflow
Outside of the top two, this is probably the most obvious advantage to working with more than one gateway. Backing up your data is sound business practice; Just as you need a backup for your e-commerce transactions, it’s equally as important to backup your customers’ payment information.
Payment Problems annually
Lack of Back up
Failover
Overflow from sales spikes
Customer Care
WHY CRM?
Customer relationship management (CRM) helps businesses to gain an insight into the behaviour of their customers and modify their business operations to ensure that customers are served in the best possible way. In essence, CRM helps a business to recognise the value of its customers and to capitalise on improved customer relations. The better you understand your customers, the more responsive you can be to their needs.
Cross-selling
other products by highlighting and suggesting alternatives or enhancements
Identifying needs
more effectively by understanding specific customer requirements
Increase sales
through better timing due to anticipating needs based on historic trends
Reviews
Online reviews are becoming the new marketing currency as more and more buyers turn to peer reviews to help make their purchasing decisions.
Motivate your satisfied customers to take action
GMX offers a great platform for customer reviews.The great thing about reviews is that they seem to build on themselves. If one person leaves a review on a website, others will be more compelled to share their feedback, too.
Have a data and security solution for reviews
Use the GMX advocate marketing program to encourage your brand advocates to leave honest and unguided comments on online review sites.
Activities Recording
Nowadays, when many of our infrastructure services are in the cloud, one of the most important and security critical benefits must be the ability to monitor users and admins behavior and history.
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Continuous power means you won’t miss anything
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GMX TEC makes it easy to find the data that matters